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Worlds Ultimate Supplement

Frequently Asked Questions

Below you will find a range of frequently asked questions about our nutritional products and services.

Products

Are the products gluten free?

All products are gluten free except for the YOR MRP however gluten sensitivity and other digestive inflammation problems can be exacerbated by having a digestive system that isn't functioning correctly. By taking the YOR health products you are helping to switch on your digestive system and keep it clean and functioning at its peak along with a good diet.

Are the products vegan friendly?

All of the products are vegan friendly except for the YOR MRP which contains whey protein which is derived from dairy.

Can I take the products if I'm fructose or lactose intolerant?

The products are fructose free, however if you are lactose intolerant we recommend you stay clear of the MRP which has milk derived protein. Because our products have such a broad spectrum of enzymes many people have found that their 'intolerances' are merely because their body doesn't have the adequate digestive enzymes to deal with particular foods.

Can I take these products while I'm pregnant?

Please consult your Doctor or Physician for further advice if you have any concerns.

My Account

How do I create an account and order my products?

  1. Choose 'Select Customer' as your Enrollment Selection, choose your Country & Language.
  2. Select your set and any additional products
  3. On the YOR Rewards page ensure you select another set and/or additional items and click to accept YOR Rewards. This allows for wholesale prices and access to our exclusive YOR Rewards loyalty program. This can be turned off or edited whenever you choose, even immediately after your order, when you log into your account
  4. Then simply follow the prompts to complete setting up your account; payment method, delivery address etc. On the order confirmation page sponsor name will appear as: Aaronlb700

Your information will not be sold to any third party company and is kept completely private. Please view our Privacy Policy for more information.

How do I edit my account information?

Login to YOR Health. Click on "Manage Account" and then onto "Account Information". Once you have done that, click "Edit" and then from here you can edit all of your account information.

How do I change my password?

Login to YOR Health. Click on "Manage Account" and then onto "Account Information". From there click "Edit" and then you can change your password. You can also update your shipment and billing address at anytime.

I forgot my password.

If you forgot your password, you can reset your password here

Shipping

Do you ship to my country?

We currently ship to the following countries: United States, Mexico, Australia, Switzerland, Puerto Rico, Philippines, Canada, France, Colombia, Belgium, Brazil, China, Czech Republic, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Hong Kong, India, Ireland, Jamaica, Netherlands, New Zealand, Panama, Peru, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, Sweden, Taiwan, Thailand, United Kingdom.

More countries coming soon!

What are my payment choices?

We currently accept MasterCard, Visa, American Express & Discover.

How much is shipping?

Once you have completed your product selection, the shipping cost will be automatically calculated on the order summary page.

When will my order be shipped?

Your order will be shipped 1-2 business days after it has been processed.

When can I expect to receive my products?

Generally, you can expect to receive your products within 3-7 business days of placing your order.

Autoship

What does Autoship mean?

Autoship means that your order is sent to you automatically every 4-12 weeks. So you never have to worry about forgetting to order products.

Do I have to sign up for YOR Rewards and Autoship when I become a 'Select Customer'?

No, you can simply choose to sign up as a 'Select Customer' without Autoship. However, you will not be able to take advantage of our exclusive YOR Rewards customer loyalty program. Which includes perks such as; autoship discounts, exclusive gifts, exclusive offers, exclusive items, birthday gifts, rewards points multiplier, priority purchasing and priority customer care.

Sculpt Set

Is there a minimum amount I have to spend each month when I am on Autoship?

There is no minimum order, and you can cancel or put your Autoship on hold at any time.

Do I have to order the same products each month when I am on Autoship?

No, you can change your order every month online. It's fast and simple.

Can I put on hold or cancel my Autoship at any time?

Yes, if you see that you are accumulating too much product and don't want your Autoship delivered next month, you can put it on hold and set a resume date.

How do I remove Autoship?

Please go to Manage Autoship to remove your Autoship(s). Click the REMOVE button located on the left hand column. Please be sure to click Remove AGAIN to confirm that you wish to remove your Autoship.

How do I edit my Autoship?

Please go to Manage Autoship to edit your Autoship(s). Click the EDIT button located on the left hand column. Please Click the NEXT STEP button located at the top to proceed and complete the following steps:

  1. Step 1 - Product Selection
  2. Step 2 - Ship Cycle
  3. Step 3 - Select a Shipping Location
  4. Step 4 - Select a Shipping Type
  5. Step 5 - Select a Payment Method

Please review your entries and click on SAVE to save changes.

Guarantees

How does your 30-Day Guarantee work?

We offer a 100%, 30-day, money-back guarantee*. If for any reason you are dissatisfied with any YOR Health product, you may return the product within 30 days from the date of purchase for a replacement, exchange, or full refund of the purchase price. That means that you get to try the world's best health products at NO RISK. That is our quality guarantee!

*The 30-Day Money-Back Guarantee applies to any consumable item any customer purchases for the first time, limited to one of each open product (less shipping and handling if applicable).

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent disease.

Additional Support

How can I contact you?

We strive to provide the best care and support to all of our Customers. Although we make every effort to resolve all concerns and issues within the same business day, it is our pledge to respond to you within 48 hours. Please feel free to contact us via email: info@worldsultimatesupplement.com.au

Order Status

How do I check my order status?

To check your order status, once you're logged in, on the main home screen click on "Track Orders" and then click on "Track Shipment".

My order never arrived.

Please contact the Customer Support team directly at: CustomerCare@yorcorp.com

How do I return my product?

Please contact the Customer Support team directly at: CustomerCare@yorcorp.com or call the Refund Hotline directly on 877.887.0967 (International call rates apply)

How do I amend my order?

Generally you can amend/change your order on the same day that you placed it. Once an order number is generated, you cannot amend your order.

YOR Sculpt Set

The Sculpt Set is the ultimate weapon to fully power the Thermo-Activation process! It is designed to help you reach peak physical condition and total body transformation by helping to increase muscle-building, boost energy levels, power workouts and improve workout and recovery time.

  • 4x YOR Shake
  • 1x YOR SuperGreens
  • 1X YOR Muscle Energy (US & MX ONLY)
  • 1x YOR Probiotics Ultra
  • 1x YOR Berry Blast
  • 1x YOR Repair Ultra
  • 1x YOR Digest Ultra
  • 1x Shaker Cup and Pill Box
Sculpt Set

YOR Slim Set

The Slim Set provides an advanced level of Thermo-Activation support to help you slim down, build lean muscle and boost energy and metabolism. The road to a thinner healthier and more vibrant you starts with the delicious YOR Shake. It is designed to satisfy your hunger, curb cravings, balance energy levels and turbo-charge your metabolism. All while controlling calories to help you loose weight and get fit!

SLIM PROGRAM AU

SLIM PROGRAM US & INTL

  • 4x YOR Shake
  • 1x YOR Probiotics Ultra
  • 1x YOR Berry Blast
  • 1x YOR Digest Ultra
  • 1x Shaker Cup and Pill Box
Slim Set

YOR Go Green Set

We've selected the best range of products and packaged them into our Go Green Set, so you can get started immediately on obtaining health you've never experienced.

To help you get optimal results from the Go Green Set and any of the products, we've compiled a suggested product usage regime:

View product usage regime

  • 1x YOR SuperGreens
  • 1x YOR Berry Blast
  • 1x YOR Fiber Plus
  • 1x YOR Digest Ultra
  • 1x YOR Probiotics Ultra
  • 1x YOR Essential Vitamins
  • 1x Shaker Cup and Pill Box
Go Green Set

Optimise YOR Health now as a ‘Select Customer’

Buy directly from YOR Health and enjoy the 'Select Customer' benefits:

  • 30 Day Money Back Guarantee
  • 25% DISCOUNT via 'Autoship'
  • Free Products 'Free with 3'
  • 'Autoship' - Automatic delivery of products every 4 to 12 weeks, cancel anytime
Buy YOR Health!
  • No minimum order requirement.
  • No minimum requirement to remain a 'Select Customer'
  • Simple Enrolment as a 'Select Customer'

YOR REWARDS

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JOIN THE CHALLENGE

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