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Below you will find a range of frequently asked questions about our nutritional products and services.
All products are gluten free except for the YOR MRP however gluten sensitivity and other digestive inflammation problems can be exacerbated by having a digestive system that isn't functioning correctly. By taking the YOR health products you are helping to switch on your digestive system and keep it clean and functioning at its peak along with a good diet.
All of the products are vegan friendly except for the YOR MRP which contains whey protein which is derived from dairy.
The products are fructose free, however if you are lactose intolerant we recommend you stay clear of the MRP which has milk derived protein. Because our products have such a broad spectrum of enzymes many people have found that their 'intolerances' are merely because their body doesn't have the adequate digestive enzymes to deal with particular foods.
Please consult your Doctor or Physician for further advice if you have any concerns.
Login to YOR Health. Click on "Manage Account" and then onto "Account Information". Once you have done that, click "Edit" and then from here you can edit all of your account information.
Login to YOR Health. Click on "Manage Account" and then onto "Account Information". From there click "Edit" and then you can change your password. You can also update your shipment and billing address at anytime.
If you forgot your password, you can reset your password here
We currently ship to the following countries: United States, Mexico, Australia, Switzerland, Puerto Rico, Philippines, Canada, France, Colombia, Belgium, Brazil, China, Czech Republic, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Hong Kong, India, Ireland, Jamaica, Netherlands, New Zealand, Panama, Peru, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, Sweden, Taiwan, Thailand, United Kingdom.
More countries coming soon!
We currently accept MasterCard, Visa, American Express & Discover.
Once you have completed your product selection, the shipping cost will be automatically calculated on the order summary page.
Your order will be shipped 1-2 business days after it has been processed.
Generally, you can expect to receive your products within 3-7 business days of placing your order.
Autoship means that your order is sent to you automatically every 4-12 weeks. So you never have to worry about forgetting to order products.
No, you can simply choose to sign up as a 'Select Customer' without Autoship. However, you will not be able to take advantage of our exclusive YOR Rewards customer loyalty program. Which includes perks such as; autoship discounts, exclusive gifts, exclusive offers, exclusive items, birthday gifts, rewards points multiplier, priority purchasing and priority customer care.
There is no minimum order, and you can cancel or put your Autoship on hold at any time.
No, you can change your order every month online. It's fast and simple.
Yes, if you see that you are accumulating too much product and don't want your Autoship delivered next month, you can put it on hold and set a resume date.
Please go to Manage Autoship to remove your Autoship(s). Click the REMOVE button located on the left hand column. Please be sure to click Remove AGAIN to confirm that you wish to remove your Autoship.
Please go to Manage Autoship to edit your Autoship(s). Click the EDIT button located on the left hand column. Please Click the NEXT STEP button located at the top to proceed and complete the following steps:
Please review your entries and click on SAVE to save changes.
We offer a 100%, 30-day, money-back guarantee*. If for any reason you are dissatisfied with any YOR Health product, you may return the product within 30 days from the date of purchase for a replacement, exchange, or full refund of the purchase price. That means that you get to try the world's best health products at NO RISK. That is our quality guarantee!
*The 30-Day Money-Back Guarantee applies to any consumable item any customer purchases for the first time, limited to one of each open product (less shipping and handling if applicable).
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent disease.
We strive to provide the best care and support to all of our Customers. Although we make every effort to resolve all concerns and issues within the same business day, it is our pledge to respond to you within 48 hours. Please feel free to contact us via email: firstname.lastname@example.org
To check your order status, once you're logged in, on the main home screen click on "Track Orders" and then click on "Track Shipment".
Please contact the Customer Support team directly at: CustomerCare@yorcorp.com
Please contact the Customer Support team directly at: CustomerCare@yorcorp.com or call the Refund Hotline directly on 877.887.0967 (International call rates apply)
Generally you can amend/change your order on the same day that you placed it. Once an order number is generated, you cannot amend your order.
The Sculpt Set is the ultimate weapon to fully power the Thermo-Activation process! It is designed to help you reach peak physical condition and total body transformation by helping to increase muscle-building, boost energy levels, power workouts and improve workout and recovery time.
The Slim Set provides an advanced level of Thermo-Activation support to help you slim down, build lean muscle and boost energy and metabolism. The road to a thinner healthier and more vibrant you starts with the delicious YOR Shake. It is designed to satisfy your hunger, curb cravings, balance energy levels and turbo-charge your metabolism. All while controlling calories to help you loose weight and get fit!
We've selected the best range of products and packaged them into our Go Green Set, so you can get started immediately on obtaining health you've never experienced.
To help you get optimal results from the Go Green Set and any of the products, we've compiled a suggested product usage regime:
Buy directly from YOR Health and enjoy the 'Select Customer' benefits: